Richard A. Bourque, Helping People Network
1. Are other companies stealing your service philosophy? Why not? Isn’t it cool enough? People steal Apple, Nike and Starbucks Service Philosophy DAILY. That says something.
2. Are you a master of the welcome? The first words out of your mouth. In person. On the phone. Via email. Friendly always wins.
Are you plugged in with several social media sites!
Is that just hype? I’m on a bit of a rant today but it seems like the only thing people talk about these days is social media. Don’t get me wrong, I use social media as much as the next guy – but I’ll be the first to tell you that it can be largely overrated.
A friend told me recently that he had 500 friends on Facebook and 5,000 followers on twitter. When he looked at my pages he was wondering what I was doing wrong ?
Wrong I asked, what do you mean? well he said,”your linkedIN is at 500 + connections,your Facebook is at 1100 friends only and your twitter account has only 1500 followers ?” he thought that being so active on the web, I would have more then that!
I explained that like a lot of things in l
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